Frequently asked questions

Pick your activity, send us a request from the site or message us directly on WhatsApp at +212 661 661 881. We confirm availability and a firm price within an hour, seven days a week from 7am to 11pm. No online payment is required.

No. Payment is made on site, in cash or by card depending on the provider. We never ask for banking details when you book.

Yes, free of charge up to 24 hours before the service starts. If the weather makes the activity unsafe, we offer another date or refund you in full.

Under an hour between 7am and 11pm (Morocco time), seven days a week. For an immediate reply, WhatsApp remains the fastest channel.

Essaouira works all year round: temperatures stay between 17 °C and 26 °C. April to October brings the best wind for kitesurfing and surfing; May, June and September combine good weather with moderate crowds. July–August is the Moroccan high season and much livelier.

Yes. Our team is local and answers in English, French, Spanish and German, on WhatsApp as well as by email.

Our team is based in the Essaouira medina (44000). We do not run a tourist counter: everything is handled on WhatsApp, by email, or directly at the meeting point of your activity.

Yes. Tell us your dates, budget and wishes: we build a complete programme (accommodation, activities, transfers, restaurants) and send you a firm quote within an hour, with no obligation.

Expect 350 MAD per person for a 2-hour lesson with a certified instructor, board and wetsuit included. Kitesurfing starts at 480 MAD for 3 hours and wing foiling at 550 MAD.

Basic comfort in the water is enough for a beginner lesson: the learning zone is shallow and the instructor stays with you. Children are welcome from age 6 with a responsible adult.

Yes, most activities can be booked a day ahead. In high season (July–August), allow 2 to 3 days to secure your preferred time slot.

The private transfer Essaouira → Marrakech costs 400 MAD for the vehicle (up to 4 people), around 2h30 of driving. The price is fixed and includes fuel, tolls and the driver.

Our transfer prices are per vehicle, not per person. A group of 4 therefore pays the same as a solo traveller. Above 4 people we provide a 7-seater minivan.

The simplest option is a door-to-door private transfer: 450 MAD per vehicle, around 2h30 on the road. Our driver meets you in the arrivals hall with a name sign and tracks your flight number in case of delay.

No extra charge. We track your flight number and adjust the pick-up time automatically. Waiting time is free for up to 90 minutes after landing.

A driving licence held for at least one year, an ID card or passport, and a bank card in the driver’s name for the deposit. An international permit is not required for European licences.

Yes, delivery and collection are free in Essaouira (riad, hotel, villa) and available at Marrakech airport for a surcharge. Just tell us the address and time when you request the car.

All our tours are private: you travel only with the people on your booking, in an air-conditioned vehicle with a dedicated driver-guide. The itinerary and timings adapt to your pace.

Yes for the Sidi Kaouki and Paradise Valley trips: a traditional Berber lunch (tagine, salads, tea) is included. Extra drinks are at your own expense.